Shipping & Delivery

Below are answers to some of the most frequently asked questions regarding shipping, delivery times, and international orders.

Do you offer international shipping?

Yes. We are proud to offer free worldwide shipping to customers in over 200 countries and regions.

To ensure reliable and efficient delivery, we partner with reputable global carriers. Shipping methods and delivery times may vary depending on your location.

Once your order has shipped, you will receive a tracking number that allows you to monitor your package throughout the entire delivery process.

 

How long does it take to process and ship an order?

After you place your order, our team begins processing it as quickly as possible.

Processing Time

Standard orders are typically processed within 1–3 business days (excluding weekends and holidays).

Custom or personalized jewelry may require additional production time. Custom orders typically take 15–25 business days to complete before they are ready for shipment.

Estimated Delivery Time

Standard Items: Delivery is expected within 3–7 days after placing your order.

Custom Items: Delivery is expected within 30–35 days after placing your order.

Please note that delivery times may vary depending on the destination address, as well as factors such as customs clearance, local courier delays, or peak seasons.

 

Will I be charged customs duties, taxes, or other fees?

In most cases, your order will not incur additional customs duties or taxes.

However, depending on the customs regulations in your country or region, additional import duties or taxes may occasionally be required. These fees are determined by local customs authorities and are beyond our control.

If any customs duties are applicable, the customer is responsible for paying them in accordance with local regulations.

For further information, we recommend contacting your local customs office.